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Information on Delivery Time Adjustment

Dear All J&T Express Customers,

We would like to inform you that there are shipping constraints with the following details:

  • There was a delay in sending packages to North Toraja District, North Toraja City, South Sulawesi Province due to the landslide disaster.

  • There are delays in sending packages to several sub-districts, cities and provinces due to limited sea and air transportation. Among them:

     Kei Kecil District, Southeast Maluku Regency, Maluku Province

     Kormomolin, Selaru, South Tanimbar, Wermakatian Wer Makatian, Wertamrian, Wuarlabobar, and Yaru Districts, West Southeast Maluku Regency, Maluku Province.

     South Dullah Island District, Tual Regency, Maluku Province.

     Pulau Laut, Central Bunguran, West Bunguran, South Bunguran, East Bunguran, Northeast Bunguran, and North Bunguran Districts, Natuna Regency, Riau Islands Province

     Jemaja, Palmatak, and Siantan-Ana Districts, Anambas Regency, Riau Islands Province

  • There was a delay in sending packages to Darma, Selajambe, Subang-Sbg, and Subang-Kng Districts, West Java Province due to the landslide disaster.

  • There was a delay in sending the package to Batam City, Riau Islands Province due to customs inspection.

  • There were delays in delivering packages in several sub-districts and districts in East Nusa Tenggara province due to the natural disaster of the eruption of Mount Lewotobi, including:

    - East Alok District, Sikka Regency

    - Alok District, Sikka Regency

    - West Alok District, Sikka Regency

    - Nubatukan District, Lembata Regency

    - Paga District, Sikka Regency

  • There was a delay in sending packages to Ngabang District, Landak Regency, West Kalimantan due to the flood disaster. 

  • There was a delay in sending packages to Batam City, Riau Islands due to customs inspection.

  • There were delays in delivering packages in several sub-districts and several districts of East Nusa Tenggara Province due to the eruption of Mount Lewotobi.

  • There were delays in delivering packages in several sub-districts in Sekadau Regency and Ketapang Regency, West Kalimantan Province due to the flood disaster.

  • There were delays in delivering packages in Sekadau District, Melawi District, and Sintang District, West Kalimantan Province due to cut off road and bridge access.

  • There was a delay in sending packages to Cibinong District, West Java Province due to long traffic jams during the holidays.

  • There was a delay in sending packages to Aceh Singkil Regency, Aceh Province due to bad weather.

  • There were delays in packages to several sub-districts in Sampang Regency, East Java Province due to the destination drop points being arranged by customs.

  • There was a delay in packages heading to Kertasari District, Soreang Regency, West Java Province which was caused by the earthquake disaster.

  • Delivery delays have occurred in several sub-districts of East Kalimantan due to flooding.

  • Delivery delays have been reported in several sub-districts of East Nusa Tenggara due to volcanic eruptions.

  • In South Sulawesi, delivery delays have affected Sinjai and Bone sub-districts due to road closures.

  • Flooding in several sub-districts of Aceh Province has caused delivery delays.

  • There were delays in packages to and from several sub-districts in East Nusa Tenggara Province due to the eruption of the Lewotobi volcano.

  • There were delays in packages to and from South Rao District, Pasaman City, West Sumatra Province due to the flood disaster.

  • There were delays in packages to and from several sub-districts in Landak Regency, West Kalimantan Province due to the flood disaster.

  • There were delays in packages to and from several areas in Riau City, Riau Province due to the landslide disaster.

  • There were delays in packages to and from Padang City, West Sumatra due to landslides on the Pekanbaru to Padang route.

  • There were delays in packages to and from several sub-districts in Landak Regency, West Kalimantan Province due to the flood disaster.

  • There were delays in packages to and from Karo Regency, Pakpakbharat Regency, and Dairi Regency, North Sumatra Province due to natural landslides.

  • There are delays in packages to and from several areas in East Nusa Tenggara Province due to limited air and sea transportation modes.

  • There was a delay in sending packages to and from the Rokanhulu area, Riau Province, due to flooding which caused the bridge to break down and be closed by the government.

  • There were delays in sending packages to and from several areas in Medan, North Sumatra Province, due to natural flood disasters.

  • There were delays in sending packages to and from several areas on Sumatra Island and Java Island due to bad weather that hit Merak and Bakauheni Ports.

  • There is a delay in sending packages to and from Batam, Riau Islands Province due to special government regulations regarding customs inspections.

  • There were delays in deliveries to several areas in West Sulawesi Province and South Sulawesi Province due to the cargo plane fire disaster.

  • There are delays in deliveries to and from several areas in East Nusa Tenggara Province, such as East Sumba Regency and West Sumba Regency, due to the natural disaster of the eruption of Mount Lewotobi.

  • There are delays in deliveries to and from several areas in the Riau Islands due to special government regulations regarding customs inspections.

  • There were delays in sending packages to and from Pelabuhanratu District due to natural disasters such as floods and landslides.

  • There were delays in sending packages to and from several areas in North Sumatra due to natural landslides.

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