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Information on Delivery Time Adjustment

Dear All J&T Express Customers,

We would like to inform you that there are shipping constraints with the following details:


  • Due to the application of the Work from Home system throughout Indonesia, delivery constraints have resulted in a number of buildings, offices, shopping centers, schools, and other entertainment venues.

  • There are delays in sending packages to Natuna/Ranai Regency and Tarempa/Anambas Islands, Riau Archipelago Province due to limited sea and air transportation due to uncertain schedules.

  • There is a delay in sending packages to the Arjasa Islands, Sumenep Regency, East Java Province due to the absence of ship transportation caused by the repair of the pier until an unspecified time limit.

  • There is a delay in sending packages to Muara Telang District, Makarti Jaya District, Muara Padang District and Air Salek District, Banyuasin Regency and Sungai Lalan District, Musi Banyuasin Regency and Air Sugihan District, Ogan Komering Illir Regency, South Sumatra Province, which was caused by damaged and muddy main road access. 

  • There is a delay in sending the package to Mandonga District, Kendari Regency, Southeast Sulawesi Province caused by the flood disaster.

  • There are a delays in sending packages to Nanga Tayap District, Sungai Melayu Rayak District, Ketapang Regency and Meliau District, Sanggau Regency, West Kalimantan Province because the main road access was impassable due to damaged and muddy roads.

  • There are delays in the delivery of packages to Batang Hari Regency, Tebo Regency, Bungo Regency, Merangin Regency, Kerinci Regency, Sarolangun Regency and Sungai Full City because the Sumatran cross road experienced a density of vehicles caused by the activity of coal transport trucks.

  • There is a delay in sending packages to Nusa Penida Island due to a tentative ship transportation schedule caused by bad weather with high waves.

  • There is a delay in sending packages to Maja District, Lebak Regency, Banten Province, which was caused by a flood.

  • There is a delay in sending the package to Tumbang Titi District, Ketapang Regency, West Kalimantan Province because the main access bridge was damaged and impassable.

  • There is a delay in sending packages to Manukari City and Manokwari Regency, West Papua Province, caused by inter-ethnic conflict.

  • There is a delay in the distribution of packages to South Barito Regency, East Barito Regency, North Barito Regency and Murung Raya Regency, Central Kalimantan Province because the Palangkaraya cross-provincial road was damaged and muddy caused by high intensity rainfall.

  • There are delays in sending packages to several areas in Central Kalimantan Province due to damaged and muddy roads caused by high rainfall intensity. Among them:

    ▸Palangkaraya City to South Barito Regency.

    ▸Dusun Tengah District, East Barito Regency.

    ▸Kurun District, Gunung Mas Regency.

    ▸Muara Teweh District, North Barito Regency

    ▸Central Kapuas District, Kapuas District.

  • There are delays in sending packages to several areas in South Barito Regency, Central Kalimantan Province caused by the flood disaster, including:

    ▸Dusun Utara District.

    ▸Dusun Hilir District.

    ▸District of Karau Kuala.

  • There are delays in sending packages to and from the Bangka Belitung Islands due to the uncertain departure schedule for sea transportation caused by high wave bad weather.

  • There is a delay in sending packages to Muara Bengkal District, East Kutai Regency, East Kalimantan Province caused by damaged and muddy roads.

  • There were delays in sending packages to several areas in South Sumatra Province caused by damaged and muddy roads, including:

    ▸Rimau Island District, Banyuasin Regency.

    ▸Siang District, Pedamaran Timur District and Cengal District, Ogan Komering Ilir District.

  • There is a delay in sending packages to Wamena District, Jayawijaya Regency, Papua Province due to riots between residents.

  • There are delays and closure of access to package delivery to several red zones in Papua, such as:

    ▸Access delivery distance, medan delivery, as well as limited transportation, including: Biak Regency, Deiyai, Dogiyai, Intan Jaya, Jayapura, Jayawijaya, Merauke, Nabire, Bintang Mountains, Puncak Jaya, Sentani, Sorong, Yahukimo, Yalimo, Manokwari, Timika and Boven Digoel Regency.

    ▸CLOSING Access to shipping several areas in Manokwari Regency, including: Wamesa District, Neney, Oransbari, Tanah Rubuh, and Ransiki District.

    ▸CLOSING Package delivery to Tembagapura District Timika Regency Papua Province due to the special area of PT. Freeport Indonesia.

  • There is a delay in sending packages to Cijeruk District, Caringin District and Cigombong District, Bogor Regency, West Java Province caused by a landslide disaster.

  • There was a delay in sending the package to Rantau Rasau District, East Tanjung Jabung Regency, Jambi Province, which was caused by damaged and muddy roads.

  • There is a delay in sending packages to Selo District, Boyolali Regency, Central Java Province caused by a landslide.

  • There is a delay in sending packages to Gesi District and Tanon District, Sragen Regency, Central Java Province caused by the flood disaster.

  • There is a delay in sending packages to Nanga Tayap District, Ketapang Regency, West Kalimantan Province due to impassable main road access caused by damaged and muddy roads.

  • There is a delay in sending packages from Banjarmasin City to Tanah Bumbu Regency and Kotabaru Regency, South Kalimantan Province due to damaged and muddy roads and landslides caused by high rainfall.

  • There is a delay in sending packages to Jaya Loka District, Musi Rawas Regency, South Sumatra Province caused by the flood disaster.

  • There is a delay in sending packages to several sub-districts in West Kalimantan Province due to the flood disaster:

    ▸District Sanggau Regency Hall.

  • There is a delay in sending packages to Batukuning Lakitan Ulu District, Muara Kelingi District, Muara Lakitan District, Purwodadi District, STL Ulu Terawas District and Suka Karya District, Musi Rawas Regency, South Sumatra Province caused by the flood disaster.

  • There is a delay in sending packages to Tigalingga District, Sidikalang Regency, North Sumatra Province due to the impassable main road access caused by a landslide.

  • There is a delay in sending packages from Sumatra Island to Java Island and vice versa due to long queues at the Ciwandan port and Panjang port caused by an increase in homecoming passengers.

  • There is a delay in sending packages to Tengah Ilir District, Tebo Regency, Jambi Province, which was caused by a flood.

  • There is a delay in sending packages to West Palu District, Palu City, Central Sulawesi Province because the main road access was closed due to the Raudhah Festival.

  • There is a delay in sending packages to Tabang District, Kutai Kartanegara Regency, East Kalimantan Province caused by the flood disaster.

  • There is a delay in sending packages to Kongbeng District and Telen District, East Kutai Regency, East Kalimantan Province caused by the flood disaster.

  • There is a delay in sending packages to Waepo District and Waelata District, Buru Regency, Maluku Province due to the damaged and impassable main bridge access caused by the flood disaster.

  • There is a delay in sending the package to Central Halmahera Regency, North Maluku Province due to the visit of the Vice President of the Republic of Indonesia.

  • There is a delay in sending packages to Dayun District, Siak Regency, Riau Province due to riots between residents.

  • There was a delay in sending packages to Enrekang District, Enrekang Regency, South Sulawesi Province caused by a landslide.

  • There is a delay in package delivery to Pesisir Utara District and Pesisir Selatan District in Poso Regency, Central Sulawesi Province, due to a flood disaster.

  • There is a delay in package delivery to Mangkutana District, East Luwu Regency, South Sulawesi Province, due to a landslide disaster.

  • There is a delay in package delivery to Sindangkerta District, West Bandung Regency, West Java Province, due to a flood disaster.

  • There is a delay in sending packages to Kuala Cenaku District, Indragiri Hulu Regency, Riau Province, which was caused by the flood disaster.

  • There is a delay in sending packages to Malinau Kota District and North Malinau District, Malinau Regency, North Kalimantan Province caused by the flood disaster.

  • There is a delay in sending packages to several areas in Malinau Regency, North Kalimantan Province, caused by the flood disaster. Among them:

    ▸Malinau City District

    ▸North Malinau District

    ▸West Malinau District

  • There is a delay in sending packages to Danau Seluluk District, Seruyan Regency, Central Kalimantan Province due to the closure of the main road access caused by the repair of the Asam Baru Pile Slab Bridge.

  • There is a delay in sending packages to Landak Regency, Mempawah Regency and Kubu Raya Regency, West Kalimantan Province due to the closure of the main road access caused by the existence of a Traditional Ceremony Event.

  • There is a delay in sending packages to Klojen District, Malang City, East Java Province due to the closure of the main road access caused by the anniversary celebration of Malang City.

  • There is a delay in sending packages to Hero Lange District and Bonto Tiro District, Bulukumba Regency, South Sulawesi Province caused by floods and landslides.

  • The delay in package delivery to Palaran Subdistrict, Samarinda City, East Kalimantan Province is due to the main road being impassable, caused by damaged and muddy roads.

  • There is a delay in sending packages to Kurun District, Gunung Mas Regency, Central Kalimantan Province caused by the flood disaster.


We apologize for the inconvenience caused. We will continue to maximize package delivery throughout Indonesia. Thank you for your attention.

 

Best regards,

J&T Express Management


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