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Information on Delivery Time Adjustment

Dear All J&T Express Customers,

We would like to inform you that there are shipping constraints with the following details:


  • Due to the application of the Work from Home system throughout Indonesia, delivery constraints have resulted in a number of buildings, offices, shopping centers, schools, and other entertainment venues.

  • There are delays in sending packages to Natuna/Ranai Regency and Tarempa/Anambas Islands, Riau Archipelago Province due to limited sea and air transportation due to uncertain schedules and high wave bad weather.

  • There is a delay in sending packages to the Arjasa Islands, Sumenep Regency, East Java Province due to the absence of ship transportation caused by the repair of the pier until an unspecified time limit.

  • There is delay in sending packages from Ambon to Saumlaki City and vice versa, Tanimbar Islands Regency, Maluku Province, was due to limited air and sea transportation caused by bad weather.

  • There was a delay in packet scans that occurred on Simeulue Island, Aceh Province due to the absence of an internet network caused by earthquake shocks, resulting in damaged network fiber cables and breaking the fiber optic cables located on the seabed at km 23.8 off the coast of Bakongan to Simeulue Island.

  • There is a delay in sending packages to Muara Telang District, Makarti Jaya District, Muara Padang District and Air Salek District, Banyuasin Regency and Sungai Lalan District, Musi Banyuasin Regency and Air Sugihan District, Ogan Komering Illir Regency, South Sumatra Province, which was caused by damaged and muddy main road access. 

  • There is a delay in sending the package to Mandonga District, Kendari Regency, Southeast Sulawesi Province caused by the flood disaster.

  • There is a delay in sending the package to Nanga Tayap District, Ketapang Regency, West Kalimantan because the main road access could not be passed due to damaged and muddy roads. 

  • There is a delay in sending packages to Sungai Melayu Rayak District, Ketapang Regency, West Kalimantan Province, which was caused by damaged and muddy roads.

  • There is a delay in sending packages to Meliau District, Sanggau Regency, West Kalimantan Province due to impassable main road access caused by damaged and muddy roads.

  • There are delays in the delivery of packages to Batang Hari Regency, Tebo Regency, Bungo Regency, Merangin Regency, Kerinci Regency, Sarolangun Regency and Sungai Full City because the Sumatran cross road experienced a density of vehicles caused by the activity of coal transport trucks.

  • There is a delay in sending packages from Palangkaraya City to South Barito Regency, Central Kalimantan Province because access to the main cross-district roads was impassable due to damaged and muddy roads.

  • There is a delay in sending packages to Bawean Island, Gresik Regency, East Java Province due to the absence of sea transportation caused by high waves.

  • There is a delay in sending packages to Nusa Penida Island due to a tentative ship transportation schedule caused by bad weather with high waves.

  • There is a delay in sending the package to Kabaena Island, Bombana Regency, Southeast Sulawesi Province because the speedboat was not operating temporarily due to bad weather and high sea waves.

  • There is a delay in sending packages to Biringkanaya District, Makassar City, South Sulawesi Province caused by the flood disaster.

  • There is a delay in sending packages to Maja District, Lebak Regency, Banten Province, which was caused by a flood.

  • There is a delay in sending packages to Rantau Pulung District, East Kutai Regency, East Kalimantan Province due to damaged and muddy main access roads.

  • There is a delay in sending the package to Tumbang Titi District, Ketapang Regency, West Kalimantan Province because the main access bridge was damaged and impassable.

  • There is a delay in sending packages to Dusun Selatan District, South Barito Regency, Central Kalimantan Province due to damaged and muddy roads caused by high intensity rainfall.

  • There is a delay in sending packages to Oksibil District, Gunung Bintang Regency, Papua Province, which was caused by riots carried out by OPM (Free Papua Organization) separatism.

  • There is a delay in sending packages to Manukari City and Manokwari Regency, West Papua Province, caused by inter-ethnic conflict.

  • There is a delay in sending packages to Muara Muntai District, Kutai Kartanegara Regency, East Kalimantan Province due to the impassable main road access caused by a damaged bridge.

  • There is a delay in sending packages to Kosambi District, Tangerang Regency, Banten Province due to the impact of a fire in the 99 warehouse area. 

  • There is a delay in sending the package to Long Bagun District, Mahakam Ulu Regency, East Kalimantan Province because the speedboat was unable to operate temporarily due to the receding river water.

  • There is a delay in sending packages to South Cilacap District, Cilacap Regency, Central Java Province due to impassable main road access caused by demonstrations.

  • There is a delay in sending packages to Loa Janan Ilir District, Samarinda City, East Kalimantan Province caused by the flood disaster.

  • There is a delay in sending packages from Aceh City to Medan City due to the long traffic jam that occurred on Jalan Medan Banda Aceh caused by landslides.

  • There is a delay in sending packages to Wakatobi Regency, Southeast Sulawesi Province due to the non-operational of the ship caused by annual repairs/docking.

  • There is a delay in sending packages to Pemangkat District, Selakau District, Tebas District, Galing District, and Sambas District, Sambas Regency, West Kalimantan Province caused by the flood disaster.

  • There is a delay in sending packages to Karang Intan District, Martapura District and Pengaron District, Banjar Regency, South Kalimantan Province caused by the flood disaster.

  • There is a delay in sending packages to and from Manado City, North Sulawesi Province caused by the flood disaster.

  • There is a delay in the distribution of packages to South Barito Regency, East Barito Regency, North Barito Regency and Murung Raya Regency, Central Kalimantan Province because the Palangkaraya cross-provincial road was damaged and muddy caused by high intensity rainfall.

  • There is a delay in sending packages to East Denpasar District, Denpasar City, Bali Province caused by the flood disaster.

  • There is a delay in sending packages to North Malinau District, Malinau Regency, North Kalimantan Province caused by the flood disaster.

  • There is a delay in sending packages to Tangaran District, Teluk Keramat District and Paloh District, Sambas Regency, West Kalimantan Province caused by the flood disaster.

  • There is a delay in the distribution of packages to East Kutai Regency and Bontang City, East Kalimantan Province because the main road access was blocked by vehicles that had an accident.

  • There is a delay in sending packages to Waru District, Sidoarjo Regency, East Java Province caused by the flood disaster.

  • There is a delay in sending packages to Pidie District and Sigli City District, Pidie District, Aceh Province caused by the flood disaster.

  • There is a delay in sending packages to and from Sinabang City, Simeulue Regency, Aceh Province due to the uncertain departure schedule for sea transportation.

  • There are delays in sending packages to and from the Bangka Belitung Islands due to the uncertain departure schedule for sea transportation caused by high wave bad weather.

  • There is a delay in sending packages to West Martapura District and East Martapura District, Banjar Regency, South Kalimantan Province caused by the flood disaster.

  • There is a delay in the distribution of packages to South Barito Regency, Central Kalimantan Province due to damaged and muddy roads caused by high rainfall.

  • There is a delay in sending packages to Tual City, Maluku Province caused by conflicts between residents.

  • There is a delay in sending packages to Tembalang District, Semarang City, Central Java Province, which was caused by the flood disaster.

  • There are delays in sending packages to Parepare City and Barru Regency, South Sulawesi Province, which were caused by floods and landslides.

  • There is a delay in sending packages to Beji District, Pasuruan Regency, East Java Province caused by the flood disaster.

  • There is a delay in sending packages to Serawai District and Menukung District, Melawi Regency, West Kalimantan Province caused by the flood disaster.

  • There is a delay in the distribution of packages from Banda Aceh City to Lhokseumawe City, Aceh Province and vice versa due to impassable main road access caused by landslides.


We apologize for the inconvenience caused. We will continue to maximize package delivery throughout Indonesia. Thank you for your attention.

 

Best regards,

J&T Express Management


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