Jakarta, August 4, 2019 - Occupying the courier service category in Indonesia, J&T Express again maintained the superiority of its shipping service brand by winning the Top Brand Award 2020. Previously successively listed its brand at a similar event organized by Frontier Group and Marketing Magazine for two last year. The award was received symbolically by Iwan Senjaya as Key Account Manager of J&T Express this afternoon (4/08) in the Dharmawangsa area, South Jakarta.
Not just surviving, the Top Brand Index (TBI) survey method also shows J&T Express is getting results that continue to increase every year at 21.3%. The survey category of courier services was conducted involving 12 thousand respondents from major cities in Indonesia including Jakarta, Bandung, Semarang, Yogyakarta, Surabaya, Malang, Medan, Palembang, Pekanbaru, Samarinda, Balikpapan, Banjarmasin, Makassar, Manado and Denpasar.
"We thank all customers for their support and trust, this award is the third time we have achieved in the last three years, it is truly remarkable to be able to position J&T Express as a brand that is still top of mind, especially in Indonesia. With ever increasing shows that delivery services are still needed to date, especially in conditions that have not been separated from the pandemic, of course we will continue to innovate in our best service in the fifth year, "said Iwan Senjaya.
This achievement motivates J&T Express to continue to pay attention to its services and the value obtained is a benchmark of evaluation and improvement in the future, because it is necessary to realize that the high need for shipping services opens quite a competitive opportunity, so it is important for J&T Express to instill customer trust and maintain the good name that has been built. It also cannot be separated from the internal participation of employees who serve wholeheartedly and loyal customers who always provide support.
Coinciding with the acceptance of the 2020 Top Brand Award and entering its fifth year in Indonesia, J&T Express expresses its appreciation to all loyal customers and the Indonesian people, utilizing digital platforms through a number of programs that can be followed through social media in the official account @jntexpressid.