Entering its third year, J&T Express as an express company focused on e-commerce delivery in Indonesia won the prestigious 2018 Top Brand Award in the courier service category organized by Marketing Magazine. The award which was held at Hotel Mulia - Senayan, South Jakarta was given based on the results of a survey conducted by the survey agency Frontier Consulting Group by stating J&T Express received the TOP title in the category of shipping services.
Phase 2 Index surveys are conducted regularly every year covering 250 categories by taking a sample of 12,000 people simultaneously from the cities of Jabodetabek, Bandung, Semarang, Yogyakarta, Surabaya, Malang, Denpasar, Palembang, Pekanbaru, Medan, Makassar, Manado, Balikpapan, Samarinda and Banjarmasin. This survey was conducted in the April-May 2018 period with three parameters namely Mind Share, Market Share and Commitment Share reported in the July 2018 edition of the marketing magazine stating that J&T Express as one of the brands that received the Top Brand title with an index of 13.9%.
"Entering the 3 years of J&T Express, we are very pleased that our brand is well known and has even become a shipping service option that people want to use. We thank you for the trust of customers who have been using our services. By accepting this award, of course we will also continue to improve our performance to be better to provide the best service to our customers. "Said Sam Liu, Chief Financial Officer of J&T Express was met after the awarding of the TOP Brand 2018.
The award received by J&T Express not only motivated J&T Express to provide better services, but also strengthened its vision to develop its market to Southeast Asia in 2018.