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Information on Delivery Time Adjustment

Dear All J&T Express Customers,

We would like to inform you that there are shipping constraints with the following details:

  • Due to the application of the Work from Home system throughout Indonesia, delivery constraints have resulted in a number of buildings, offices, shopping centers, schools, and other entertainment venues.

  • There are delays in shipping to and from the Anambas and Natuna Islands, Riau Islands due to limited access to air transportation up to an undetermined time limit.

  • Due to the repair of submarine optical cables in the city and district of Jayapura and its surroundings, it has resulted in network and operational problems in the area.

  • There are delays in shipping from and to Saumlaki, West Southeast Maluku Regency, Tanimbar Islands, Maluku due to restrictions on air transportation access until an undetermined time limit.

We apologize for the inconvenience caused. We will continue to maximize package delivery throughout Indonesia. Thank you for your attention.


Best regards,

J&T Express Management