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Information on Delivery Time Adjustment

Dear All J&T Express Customers,

We would like to inform you that there are shipping constraints with the following details:


  • Due to the application of the Work from Home system throughout Indonesia, delivery constraints have resulted in a number of buildings, offices, shopping centers, schools, and other entertainment venues.

  • There were delays in shipping to and from Damer Island, Moa Island, Leti Island and Kisar Island, Southwest Maluku Regency, Maluku Province due to uncertainty about ship departures.

  • There are delays in shipping from Surabaya to outside the island caused by limited access to air transportation due to PPKM.

  • There were delays in sending packages to Natuna/Ranai and Tarempa/Anambas Islands, Riau Islands Province, which were caused by the limitations of sea and air transportation due to uncertain schedules. 

  • There are delays in sending packages from and to Ternate City to Sula Islands Regency and South Morotai Island Regency, North Maluku Province because ships were not operating due to bad weather.

  • There is a delay in the delivery of the Bawean Island package, Gresik Regency, East Java Province due to the limitations of ship transportation caused by ship repairs (docking) from 17 June to 30 June 2022.

  • There is a delay in sending packages to Muara Kaman District, Kutai Kartanegara Regency, East Kalimantan Province because the main road access could not be passed due to muddy roads.

  • There is a delay in sending packages to and from Amurang District, South Minahasa Regency, North Sulawesi Province because the main bridge access was broken due to coastal abrasion.

  • There is a delay in sending packages to the Arjasa Islands, Sumenep Regency, East Java Province due to the absence of ship transportation caused by the repair of the pier until an unspecified time limit.

  • There is a delay in sending the package to Ukui District, Pelalawan Regency, Riau Province because the main road access could not be passed due to the flood disaster.

  • There is a delay in sending packages to Pulau Rimau Subdistrict, Banyuasin Regency, South Sumatra Province because the main road access was muddy due to high rainfall.

  • There is a delay in sending packages to Tenggulun District, Aceh Tamiang Regency, Aceh Province, which was caused by the flood disaster.

  • There is a delay in sending packages to Pamijahan District and Leuwiliang District, Bogor Regency, West Java Province because the main road access could not be passed due to the flash flood disaster.

  • There is a delay in sending packages to Pulau Laut Utara District, Kotabaru Regency, South Kalimantan Province, which was caused by the flood disaster.

  • There is a delay in sending packages to Karo Regency and Dairi Regency, North Sumatra Province because the main road Medan - Berastagi experienced long traffic jams caused by landslides.

  • There is a delay in sending packages to Rantau Rasau District, Tanjung Jabung Timur Regency, Jambi Province because the connecting road between the Jambi Province Subdistricts in Siau Village, Muara Sabak Timur District, Tanjung Jabung Timur Regency experienced long traffic jams caused by muddy roads.


We apologize for the inconvenience caused. We will continue to maximize package delivery throughout Indonesia. Thank you for your attention.

 

Best regards,

J&T Express Management


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