For Rahmatullah, the workday starts early. By around 7 AM, he’s already on the road as a sprinter at DP Jenggawah, Jember—a routine he’s been following since 2025.

This opportunity came unexpectedly. Rahmatullah, or Rahmat as he’s often called, once asked a colleague whether J&T Express had openings for people with disabilities. Not long after, he got a response and was asked to start that same week, on a Wednesday. Without much hesitation, he took the opportunity.

Of course, the job comes with its challenges. One of the most common is dealing with his motorbike. Since it’s specially modified to support his mobility, handling it when it breaks down isn’t always easy. Still, Rahmat always finds a way to keep his deliveries running smoothly.

What makes a difference, he says, is the supportive work environment. The sense of teamwork and willingness to help one another really stand out. At times, his colleagues also step in to help lift the delivery bags onto his motorbike.

At the beginning, Rahmat was worried he wouldn’t be able to keep up with the SLA targets. But over time, he adapted. Now, he’s used to the pace and consistently meets expectations.

Outside of work, Rahmatullah is also a football athlete with several achievements. The discipline he’s built through sports carries over into how he approaches his job today.

On the field, he meets all kinds of customers. COD orders, in particular, can be challenging—common reasons range from accidental orders made by children to wrong purchases or sudden changes of mind. Even so, Rahmat always does his best to provide good service. For him, this is a service job, and trust matters.

For Rahmatullah, this job is more than just delivering packages. It’s about responsibility and consistency. Staying focused on customers and working efficiently are principles he holds onto every day.

His message to fellow sprinters is simple: stay motivated, and don’t let your circumstances hold you back.