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Behind every package delivered safely and on time, there is a crucial role played by couriers as the frontline of service. Their dedication, hard work, and consistency are the key factors in maintaining the quality of J&T Express services across Indonesia.
As a form of appreciation for these contributions, J&T Express presents the “5-Star Courier” program, an initiative designed to recognize couriers with outstanding performance.
What is a 5-Star Courier?
A 5-Star Courier is an award given to couriers with the best performance based on key indicators such as:
Consistency in attendance and daily performance
Number of regular package pickups
On-time delivery rate
Quality of customer service
This program serves not only as a form of recognition but also as motivation for the entire team to continuously deliver the best service.
Below is the list of top-performing couriers who have demonstrated excellence in performance and customer service for the February 2026 period.
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