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Enjoy Special Document Delivery Services using J&T DOC

Try the latest J&T DOC service, a special delivery service for document packages throughout Indonesia. J&T DOC prioritizes the convenience of sending document packages with options for shipping costs that are more economical with comfortable service.

·  Every J&T DOC package will immediately get Free Packaging.

·  Savings start from IDR 5,000 for document packages ≤ 0.5 kg.

·   J&T DOC services can accept goods weighing a maximum of 3 kg

J&T DOC service is the right choice for sending documents in cities requiring speed and convenience. Make sure your document package is sent using J&T Express! Currently, the J&T Express service is only available for delivery from Jakarta to all of Indonesia.


1. How do I send a J&T DOC package?

Delivery with the J&T DOC service can only be done via NON-marketplace transaction types by dropping off or picking up packages via the nearest J&T Express drop point or the J&T Express application.

2. Is there a weight limit for the J&T DOC package/delivery service?

The maximum weight for sending J&T DOC services is 3 Kg.


3. Can DOC J&T Services use the DFOD (Delivery fee on Delivery) payment type? And is it included in the shipping insurance service?

J&T DOC serves DFOD (Delivery Fee On Delivery) payment types and includes guaranteed protection/package insurance. Does not serve COD (Cash On Delivery).

4. What if the package is damaged and lost during delivery?

If the item is lost/damaged, a replacement of IDR 250,000 will be received; additional insurance is subject to IDR 2,000 for a maximum coverage of IDR 1,000,000 and IDR 5,000 for a maximum coverage of IDR 2,000,000

5. How do you check package receipts?

The J&T DOC Receipt number can be checked independently at www.jet.co.id/track or via the J&T Express application, which is available on Playstore and Appstore.

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